Frequently Asked Questions
do I set up or open an account?
A. To set-up your pre-paid account with us, all
you have to do is to send us an email with your company name,
business address, type of protocol, codec and IP address you
will be sending calls from. We will setup your account and send
you a confirmation email with the payment options. There is a
minimum 100 dollars deposit to open an account.
payment methods are available?
A. We accept all major Credit cards (Visa,
MasterCard, Discover, American Express).
Also we accept debit or credit card through PayPal. Other
methods of payment we accept: Wire Transfer, Moneybookers,
I need a PIN and a password?
A. When you sign up, you will be asked for your
preferred username and password. If this username is available,
we will create your account with this username and password.
do I check my account balance?
A. Once you login into your "My
Account" portal, click on the "Call Details"
button. This will take you to the Account page where you will be
able to see your call activities and
account balance at the bottom of the page.
do I cancel my account?
A. Send us email with your User ID &
Password, we will cancel your account. But you can keep your
account with us as long as you want.
IF You have any additional questions, please email us: